ICTs for Improving National Competitiveness, Case Study of Iranian SMEs

Authors

  • Maria Abdollahpouri University of Manchester

DOI:

https://doi.org/10.18034/ra.v4i1.301

Keywords:

ICTs, Competitive Advantage, National Competitiveness, Porter‟s Diamond Model, SMEs

Abstract

There is fierce competition among firms to gain a larger customer-base. Countries, like firms, are in competition to stand out in global competitiveness and world market. Effective competition and achieving advantage over competitors are closely associated with the concept of competitive advantage. Various sources of competitive advantage are found in the literature. However, Information and Communication Technologies (ICTs) are increasingly becoming the center of attention for creating competitive advantage both at firm and country level. A large group of firms in every country are Small and Medium Enterprises (SMEs). SMEs are widely known as enablers of business and economic growth; nevertheless, they constantly face challenges in competition. In this study, ICTs are introduced as a strategy for SMEs to improve their competitiveness. It is suggested that promoting competition among SMEs could lead to a higher performance in competitiveness at country level. This is investigated by focusing on Iran as a country case study. The present research concludes by the strong potentiality of ICTs to improve Iran’s national competitiveness through making the home market more competitive for its SMEs.

Downloads

Download data is not yet available.

References

Abdollahpouri, M. (2014) ICTs and Education, a Case Study of Iran, assignment submitted for the course: ICTs for Socio-economic Development, IDPM, University of Manchester, 5 Jan.

Adebambo, S., & Toyin, A. (2011) `Analysis of information and communication technologies (ICT) usage on logistics activities of manufacturing companies in Southwestern Nigeria`, Journal of Emerging Trends in Economics and Management Sciences (JETEMS), Vol. 2, No. 1, pp. 66-72.

Adebanjo, D. & Michaelides, R. (2010) ` Analysis of Web 2.0 enabled e-clusters: A case study`, Technovation, Vol. 30, No. 4, pp. 238–248.

Akhavan, P. & Jafari, M. (2006) `Critical success factors of knowledge management implementation at a national level`, the journal of information and knowledge management systems, Vol. 36, No. 1, pp. 52-66.

Akhavan, P., Jafari, M & Fathian, M. (2006) `Critical success factors of knowledge management systems: A multi-case analysis`, European Business Review, Vol. 18, No. 2, pp. 97-113.

Amini, M., Sadat Safavi, N., Sohaei, S., & Noorbakhsh, S. M. (2013) `Agricultural Development In IRAN Base On Cloud Computing Theory`, International Journal of Engineering Research & Technology (IJERT), Vol. No. 6, pp. 796-801.

Anad, K.S. & Aron, R. (2003) `Group buying on the web: a comparison of price-discovery mechanisms`, Management Science, Vol. 49, No. 11, pp. 1546-1562.

Angelo, W.J. (2008) `E-procurement process delivers best value for Kodak`, ENR: Engineering News-Record, Vol. 260, No. 9, pp. 22-4.

Anggadwita, G., & Mustafid, Q. Y. (2014) `Identification of Factors Influencing the Performance of Small Medium Enterprises (SMEs)`, Procedia-Social and Behavioral Sciences, Vol. 115, pp. 415-423.

Ardic, O. P., Mylenko, N., & Saltane, V. (2011) `Small and medium enterprises: A crosscountry analysis with a new data set`, World Bank Policy Research Working Paper Series, No. 5538,

Arline, K. (2013) What is C2B?, Business News Daily [Online], Available: http://www.businessnewsdaily.com/5001-what-is-c2b.html [Accessed: 11 August 2015]

Bahrami, M., Ghorbani, M., & Arabzad, S. M. (2012) `Information technology (IT) as an improvement tool for customer relationship management (CRM)`, Procedia-Social and Behavioral Sciences, Vo. 41, pp. 59-64.

Balakrishnan, I.S. (2015) `Factors influencing the use of contraception`, International Journal of Research in Management & Social Science, Vol. 3, No. 1, pp. 87-91.

Barrett, M., Davidson, E., Prabhu, J., & Vargo, S. L. (2015) `Service innovation in the digital age: key contributions and future directions`, MIS Quarterly, Vol. 39, No. 1, pp. 135154.

Baxter, P., & Jack, S. (2008) `Qualitative case study methodology: Study design and implementation for novice researchers`, the qualitative report, Vol. 13, No. 4, pp. 544-559.

Bhargava, M. M., Bhargava, S., & Bhargava, R. K. (2014) `Information and Communication Technology (ICT): The Financial Inclusion Enabler`, Indian Streams f McPhee Research Journal, Vol. 4, No. 8, pp. 1-11.

Bloom, N., Propper, C., Seiler, S. & Van Reenen, J. (2015) `The Impact of Competition on Management Quality: Evidence from Public Hospitals`, Review of Economic Studies, Oxford journals, Vol. 82 (2), pp. 457-489

Bos, J. W., Kolari, J. W., & Van Lamoen, R. C. (2013) `Competition and innovation: Evidence from financial services`, Journal of Banking & Finance,Vol. 37, No. 5, pp. 1590-1601.

Braun, V., Clarke, V. & Terry, G. (2014) ` Thematic Analysis`, in Qualitative Research in Clinical and Health Psychology, P. Rohleder & A.C. Lyons (eds), Palgrave Macmillan, London, p. 95

Breidbach, C. F., & Maglio, P. P. (2015) `A Service Science Perspective on the Role of ICT in Service Innovation`, in ECIS 2015 Research-in-Progress Papers, Paper 33. pp. 1-9.

Bridgman, B. (2010) Competition and Productivity, US Bureau of Economic Analysis, Washington.

Brown, D.H. & Lockett, N. (2001) `Engaging SMEs in e-commerce: the role of intermediaries within e-clusters, Electronic Markets, Vol. 11, No. 1, pp. 52-58.

Capgemini (2013) Evolving E-Commerce Market Dynamics Changing Merchant Payment Needs and the Impact on Banks, Capgemini, New York.

Chaffey, D., Ellis-Chadwick, F., Mayer, R., & Johnston, K. (2009) Internet marketing: strategy, implementation and practice, Pearson Education, Essex.

Chou, C. H., Wang, Y. Y., Wang, Y. S., & Tang, T. I. (2014) `Exploring the Determinants of Repurchase Behavior in C2B e-Commerce`, International Journal of e-Education, eBusiness, e-Management and e-Learning, Vol. 4, No. 4. Pp. 271-282.

Collis, J., & Hussey, R. (2013) Business research: A practical guide for undergraduate and postgraduate students, Palgrave Macmillan, London

Corbin, J., & Strauss, A. (2014) `Basics of qualitative research: Techniques and procedures for developing grounded theory`, Sage, London.

Corbin, J., & Strauss, A. (2014) `Basics of qualitative research: Techniques and procedures for developing grounded theory`, Sage, London.

Corsi, M. (2006) E-procurement overview, Organisation for Economic Co-operation and Development (OECD) [Online], Available: http://www.oecd.org/mena/governance/36238198.pdf [Accessed: 10 August 2015]

CRR. (2015) Online Retailing: Britain, Europe, US and Canada 2015, Centre for Retail Research [Online], Available: http://www.retailresearch.org/onlineretailing.php [Accessed: 28 September 2015]

Cuevas-Vargas, H., Enríquez, L. A., Adame, M. G., & Servin, J. L. (2015) `The use of ICTs and its relation with the competitiveness of Mexican SMEs`, European Scientific Journal, Vol. 11, No. 13. pp. 294-310.

Cui, T., Ye, H. J., Teo, H. H., & Li, J. (2015) `Information technology and open innovation: A strategic alignment perspective`, Information & Management, Vol. 52, No. 3, pp. 348-358.

Dang, G., & Sui Pheng, L. (2015) Infrastructure Investments in Developing Economies, Springer, Singapore.

Daun, K., Blomé, M., Rydenfält, C., & Odenrick, P. (2014) `The importance of common activity in SMEs for economic development and health`, in Human Factors in Organizational Design and Management, Nordic Ergonomics Society Conference, pp. 103-106.

Davidović, M. (2014) ` Development of e-clusters`, Information and Communication Technology, Electronics and Microelectronics (MIPRO), pp. 1563-1568.

De Boer, L. Harink, J. & Heijboer, G. (2002) `A conceptual model for assessing the impact of electronic procurement`, European Journal of Purchasing & Supply Management, Vol. 8, No. 1, p. 25.

De Kok, J., Vroonhof, P., Verhoeven, W., Timmermans, N., Kwaak, T., Snijders, J., & Westhof, F. (2011) Do SMEs create more and better jobs? European Commission, Brussels

De Loecker, J. & Van Biesebroeck, J. (2015) Effect of International Competition on Firm Productivity and Market Power, the Oxford Handbook of Productivity Analysis, Oxford.

DeWitt, T., Giunipero, L. & Melton, H. (2006) `Clusters and supply chain management: the Amish experience`, International Journal of Physical Distribution & Logistics Management, Vol. 36, No. 4, pp. 289–308.

Donrrosoro, I., García, C., González, M., Lezámiz, M., Matey, J., Moso, M., & Unzuela, M. (2001) The management model of SMEs success [El modelo de gestión de las PYMEs vascas de éxito], Edit Knowledge Cluster (Portal Management) and PMP Editions [Edita Cluster del Conocimiento (Portal de Gestión) y ediciones PMP], Bilbao.

ECEU. (2015) With a turnover of $567.3 billion, Asia-Pacific is the largest e-commerce region in the world, E-Commerce Europe [Online], Available: http://www.ecommerce-europe.eu/news/2015/

EIB (2011) Report on Support to SMEs in Developing Countries Through Financial Intermediaries, Delberg, California.

EU. (2012) ICT Innovation for The Factories of the Future, European Commission [Online], Available: http://cordis.europa.eu/fp7/ict/micronanosystems/docs/report_from_workshop_on_ict_innovation__for_the_factories_of_t he_future.pdf [Accessed: 12 August 2015]

EU. (2014) Annual Report on European SMEs 2013/2014 – A Partial and Fragile Recovery, European Union (EU), Brussels.

EU. (2015) Entrepreneurship and Small and medium-sized enterprises (SMEs), European Union [Online], Available: http://ec.europa.eu/growth/smes/ [Accessed: 4 August 2015]

Fathian, M., Akhavan, P., & Hoorali, M. (2008) `E-readiness assessment of non-profit ICT SMEs in a developing country: The case of Iran`, Technovation, Vol. 28, No. 9, pp. 578-590.

Fellows, R. F., & Liu, A. M. (2015) Research methods for construction, John Wiley & Sons, Sussex.

Flick, U. (2007) Designing Qualitative Research, Sage, London.

Flick, U. (2015) Introducing research methodology: A beginner's guide to doing a research project, Sage, London.

Forman, C. (2005) `The Corporate Digital Divide: Determinants of Internet Adoption`, Management Science, Vol. 51, No. 4, pp. 641-654.

Fritsch, M., & Mueller, P. (2007) `The persistence of regional new business formationactivity over time–assessing the potential of policy promotion programs`, Journal of Evolutionary Economics, Vol. 17, No. 3, pp. 299-315.

Gago, D. & Rubalcaba, L. (2007) ` Innovation and ICT in service firms: towards a multidimensional approach for impact assessment`, Journal of Evolutionary Economics, Vol. 17, No. 1, pp. 25-44.

García-Álvarez, M.T. (2015) `Analysis of the effects of ICTs in knowledge management and innovation: The case of Zara Group`, Computers in Human Behaviour, Vol. 51, Part B, pp. 994-1002.

Garikai, B. W. (2011) Growth of SMEs in Developing Nations: Special Reference to AGOA, Common Market for Eastern and Southern Africa (COMESA), Zambia.

Gbolagade, A., Adesola, M.A. & Oyewale, I.O. (2013) `Impact Of Marketing Strategy On Business Performance`, IOSR Journal Of Business and Management, Vol. 1l, No. 4, pp. 59-66.

Ghaffari, K., Delgosha, M. S., & Abdolvand, N. (2014) `Towards Cloud Computing: A SWOT Analysis on its Adoption in SMEs`, International Journal of Information Technology Convergence and Services (IJITCS), Vol. 4, No. 2, pp. 13-20.

Gholipour, R, Jandaghi, G. & Hosseinzadeh, S.A.A. (2010) ` Explanation of knowledge management enabler as a latent variable: A case study of SMEs in Iran`, African Journal of Business Management, Vol. 4, No. 9, pp. 1863-1872.

GilaniNia, S., Balaei, S., & Niyari, F. S. (2013) `Impact of ECRM on the Create Competitive Advantage in Hotels of Sarein`, Arabian Journal of Business and Management Review, Vol. 3. No. 4, pp. 77-85.

Godfrey, N. (2008) Why is Competition Important for Growth and Poverty Reduction?, Department for International Development, London.

Golafshani, N. (2003) `Understanding reliability and validity in qualitative research`, The qualitative report, Vol. 8, No. 4, pp. 597-606.

Goldkuhl, G. (2012) `Pragmatism vs interpretivism in qualitative information systems research`, European Journal of Information Systems, Vol. 21, No. 2, pp. 135-146.

Grant, R. M. (1991) `Porter‟s „Competitive advantage of nations‟: An assessment`, Strategic Management Journal, Vol. 12, No. 7, pp. 535–548.

Guest, G., & MacQueen, K. M. (Eds.) (2008) Handbook for team-based qualitative research, Rowman Altamira, Maryland.

Gunasekaran, A., McGaughey, R. E., Ngai, E. W., & Rai, B. K. (2009) `E-Procurement adoption in the Southcoast SMEs`, International Journal of Production Economics, Vol. 122, No. 1, pp. 161-175.

Gupta A. (2008) `E-procurement trials and triumphs`, Contract Management, Vol. 48, No. 1, pp. 28-36.

Hajli, N., Sims, J., & Shanmugam, M. (2014) `A practical model for e-commerce adoption in Iran`, Journal of Enterprise Information Management, Vol. 27, No. 6, pp. 719-730.

Hall, B. H., Lotti, F., & Mairesse, J. (2013) `Evidence on the impact of R&D and ICT investments on innovation and productivity in Italian firms`, Economics of Innovation and New Technology, Vol. 22, No. 3, pp. 300-328.

Hanafizadeh, P., Behboudi, M., Ahadi, F., & Ghaderi Varkani, F. (2012) `Internet advertising adoption: a structural equation model for Iranian SMEs`, Internet Research, Vol. 22, No. 4, pp. 499-526.

He, Z., Wang, S. & Cheng, T.C.E. (2013) ` Competition and evolution in multi-product supply chains: An agent-based retailer model`, International Journal of Production Economics, Vol. 146 (1), pp. 325-336.

Higón, D. A. (2012) `The impact of ICT on innovation activities: Evidence for UK SMEs`, International Small Business Journal, Vol. 30, No. 6, pp. 684-699.

Hill, C. W. L. (2009) International business: Competing in the global marketplace (7th ed.), McGraw-Hill/Irwin, Boston.

Hollensen, S. (2014) Global Marketing (6th ed.), Pearson, Harlow.

Hourali, M., Fathian, M., Montazeri, A., & Hourali, M. (2008) `A model for e-readiness assessment of Iranian small and medium enterprises`, Journal of Faculty of Engineering, Vol. 41, No. 7, pp. 969-985.

Huggins, R. & Izushi, H. (2011) Competition, Competitive Advantage, and Clusters: The Ideas of Michael Porter, OUP Oxford, Oxford.

Iddris, F., & Ibrahim, M. (2015) `Examining the relationships between e-Marketing adoption and Marketing Performance of Small and Medium Enterprises in Ghana`, Journal of Marketing and Consumer Research, Vol. 10, pp. 160-169.

IMF. (2014) Islamic Republic of Iran 2014 Article IV Consultation—Staff Report; Press

Release; and Statement by the Executive Director for the Islamic Republic of Iran, International Monetary Fund (IMF), Washington.

IWS. (2015a) Iran Internet usage, broadband and telecommunications reports, Internet World Stats [Online], Available: http://www.internetworldstats.com/me/ir.htm [Accessed: 13 August 2015].

IWS. (2015b) Internet Users in the Middle East, Internet World Stats [Online], Available: http://www.internetworldstats.com/stats5.htm#me [Accessed: 13 August 2015].

Javadi, M. M., & Gharakani, A. (2008) `Evaluating Iran's Progress in ICT Sector Using Ereadiness Index, A System Dynamic Approach`, in Proceedings of the 26th International Conference of the System Dynamics Society, Athens, pp. 1-23.

Jeppesen, S., Kothuis, B., & Ngoc Trân, A. (2012) Corporate social responsibility, competitiveness and SMEs in developing countries: South Africa and Vietnam, French Development Agency (AFD), Paris.

Jupp, V. (2006) The SAGE Dictionary of Social Research Methods, Sage, London.

Kamalian, A., Rashki, M. & Arbabi, M.L. (2011) `Barriers to Innovation among Iranian SMEs`, Asian Journal of Business Management, Vol. 2, No. 3, pp. 79-90.

Kamyabi, Y., & Devi, S. (2011) `Use of professional accountants‟ advisory services and its impact on SME performance in an emerging economy: A resource-based view`, Journal of management and sustainability, Vol. 1, No. 1, pp. 43-55.

Kasavana, M. & Singh. A. J. (2005) `The Impact of Information Technology on Future Management of Lodging Operations: A Delphi Study to Predict Key Technological Events in 2007 and 2027`, Tourism and Hospitality Research, Vol. 6, No. 1, pp: 2437.

Katua, N. T. (2014) `The Role of SMEs in Employment Creation and Economic Growth in Selected Countries`, International Journal of Education and Research, Vol. 2, No. 12, pp. 461-472.

Kawa, A. & Ratajczak-Mrozek, M. (2014) `Cloud Community in Logistics e-Cluster`, in

Intelligent Information and Database Systems, N.T. Nguyen, B. Attachoo, B. Trawi´nski, & K. Somboonviwat (Eds.), Springer International Publishing, pp. 495503.

Ketels, C.H.M. (2006) `Michael Porter‟s competitiveness framework: recent learnings and new research priorities`, Journal of Industrial Trade and Competition, Vol. 6, pp. 63– 66.

Khalib, L.H., Kassim, N.A., Ghazali, F.I., Jaafar, N. & Idris, A. (2015) `Organizational Learning Capabilities (OLC) toward Job Satisfaction: A Conceptual Framework`, Academic Research International, Vol. 6, No. 2, pp. 169-180.

Klein, H. & Myers, M. (1999) `A set of principles for evaluating and conducting interpretive field studies in information systems`, MIS Quarterly, Vol. 23, No. 1, pp. 67-94

Kohlbacher, F. (2006) `The use of qualitative content analysis in case study research`, Qualitative Social Research, Vol. 7, No. 1.

Kongolo, M. (2010) `Job creation versus job shedding and the role of SMEs in economic development`, African Journal of Business Management, Vol. 4, No. 11, pp. 22882295.

Kumar, M.P. & Kumar, T.S. (2014) ` E-business: Pros and cons in Customer Relationship Management`, International Journal of Management and International Business Studies, Vol. 4, No. 3, pp. 349-356.

Kushwaha, G.S. (2011) `Competitive Advantage through Information and Communication Technology (ICT) Enabled Supply Chain Management Practices`, International Journal of Enterprise Computing and Business Systems, Vol. 1, No. 2, p. 3-15.

Lahti, A. (2010) Globalization & the Nordic Success Model: Part II, Bookboon, London.

Lai, K.H, Ngai, E.W.T. & Cheng, T.C.E. (2005) `Information technology adoption in Hong Kong's logistics industry`, Transportation Journal, Vol. 44, No. 4, pp. 1-9.

Lasch, F., Robert, F., & Le Roy, F. (2013) `Regional determinants of ICT new firm formation`, Small Business Economics, Vol. 40, No. 3, pp. 671-686.

Lee, S., Kim, K. J., & Sundar, S. S. (2015) `Customization in location-based advertising: Effects of tailoring source, locational congruity, and product involvement on ad attitudes`, Computers in Human Behavior, Vol. 51, Part A, pp. 336-343.

LHU. (2012) Doing a literature search: a step by step guide, Liverpool Hope University Faculty Librarians, Liverpool.

Lukács, E. (2005) `The Economic Role of SMEs in World Economy, especially in Europe`, European Integration Studies, Vol. 4. No. 1, pp. 3-12.

Lundvall, B. Å., & Nielsen, P. (2007) `Knowledge management and innovation performance`, International Journal of Manpower, Vol. 28, No. ¾, pp. 207-223.

M. Henkel, I. Bider, & E. Perjons (2014) `Capability-Based Business Model Transformation`, Springer International Publishing, vol. 178, pp. 88–99.

M. Yasin, M., Alavi, J., Czuchry, A., & Shafieyoun, R. (2014) `An exploratory investigation of factors shaping electronic commerce practices in Iran: Benchmarking the role of technology and culture`, Benchmarking: An International Journal, Vol. 21, No. 5, pp. 775-791.

Mahmood, N., Jianfeng, C., Jamil, F., Karmat, J., Khan, M., & Cai, Y. (2015) `Business Incubators: Boon or Boondoggle for SMEs and Economic Development of Pakistan`, International Journal of U-& E-Service, Science & Technology, Vol. 8, No. 4, pp. 147-158

Matei, R. M. (2013) `Creating competitive poles–the sustainable model for obtaining the competitive advantage`, Theoretical and Applied Economics, Vol. 20, No. 8, pp. 4758.

Maxwell, J. A. (2012). Qualitative research design: An interactive approach: An interactive approach. Sage. London.

May, T. (2011) Social research, McGraw-Hill Education, Berkshire.

McPhee, C., Vargo, S. L., Toivonen, M., & Rajala, R. (2015) `Editorial: Technology in Service Innovation`, Technology Innovation Management Review, Vol. 5, No. 2. pp. 3-5.

Melitz, M. J., & Ottaviano, G. I. (2008) `Market size, trade, and productivity`, The review of economic studies, Vol. 75, No. 1, pp. 295-316.

Mell, P., Grance, T. (2012) The NIST Definition of Cloud Computing, National Institute of Standards and Technology (NIST), United States.

Mihalic, T., & Buhalis, D. (2013) `ICT as a new competitive advantage factor–case of small transitional hotel sector`, Economic and Business Review, Vol. 15, No. 1, pp. 33-56.

Modiriat [Online], Available: http://ayandeh2012.blogfa.com/post-25.aspx [Accessed: 12 September 2015]

Mohammadi, M. R. (2013) `Ranking of Critical Success Factors of e-procurement in Iranian Automotive Industry`, International Research Journal of Applied and Basic Sciences, Vol. 4, No. 11, pp. 3910-3918.

Molanezhad, M. (2010) A brief review of science and technology and SMEs development in IR Iran, United Nations Conference on Trade and Development (UNCTD), Geneva.

Molanezhad, M. (2010) A brief review of science and technology and SMEs development in IR Iran, United Nations Conference on Trade and Development (UNCTD), Geneva.

Moon, H. C., Rugman, A. M., & Verbeke, A. (1998) `A generalized double diamond approach to the global competitiveness of Korea and Singapore`, International Business Review, Vol. 7, No. 2, pp. 135–150.

Moon, H.C., Rugman, A.M., & Verbeke, A. (1995) `The generalized double diamond approach to international competitiveness`, in Research in global strategic management: Volume 5: Beyond the diamond, A. Rugman, J., Van Den Broeck & A. Verbeke (Eds.), CT: JAI Press, Greenwich, pp.97-114.

Morschett, D., Schramm-Klein, H., & Zentes, J. (2015) `Competitive Advantage of Nations and Regional Clusters`, in Strategic International Management, Springer Fachmedien Wiesbaden, Wiesbaden, Germany. pp. 171-197.

Mukhopadhyay, J.P. (2012) Competition in Markets Promotes Economic Efficiency, Institute for Financial Management and Research (IFMR), Chennai.

Myers, M. D. (2013) Qualitative research in business and management, Sage, London.

Nambisan, S. (2013) `Information technology and product/service innovation: A brief assessment and some suggestions for future research`, Journal of the Association for Information Systems, Vol. 14, No. 4, pp. 215-226.

Noble, H., & Smith, J. (2015) `Issues of validity and reliability in qualitative research`, Evidence Based Nursing, Vol. 18, No. 2, pp. 34-35.

OECD, (2014) The digital economy, new business models and key features, in Addressing the Tax Challenges of the Digital Economy, OECD Publishing, Paris.

OECD. (2005) SME and Entrepreneurship Outlook: 2005, Organisation for Economic Cooperation and Development (OECD), Paris.

Ogrean, C., Herciu, M., & Belascu, L. (2010) `From technological readiness to business sophistication through ICT applications`, Research in Business and Economics Journal, Vol. 2, No. 1. pp. 1-6.

Olper, A., Pacca, L. & Curzi, D. (2014) `Trade, import competition and productivity growth in the food industry`, Food Policy, Vol. 49, part 1, pp. 71-83.

Ong, J. W., & Ismail, H. B. (2008) `Sustainable competitive advantage through information technology competence: resource-based view on small and medium enterprises`, Communications of the IBIMA, Vol. 1, No. 7, pp. 62-70.

Ongori, H., & Migiro, S. O. (2010) `Information and communication technologies adoption in SMEs: literature review`, Journal of Chinese Entrepreneurship, Vol. 2, No. 1, pp. 93-104.

Onwuegbuzie, A. J., Leech, N. L., & Collins, K. M. (2012) `Qualitative analysis techniques for the review of the literature`, The qualitative report, Vol. 17, No. 28, pp. 1-28.

Pan, S. L., & Lee, J. N. (2003) `Using e-CRM for a unified view of the customer’, Communications of the ACM, Vol. 46, No. 4, pp. 95-99.

Pandya, V. (2012) `Comparative analysis of development of SMEs in developed and developing countries`, in Proceedings of the 2012 International Conference on Business and Management, Phuket, Thailand, pp. 426-433.

Parnell, J. A., Long, Z. & Lester, D. (2015) `Competitive strategy, capabilities and uncertainty in small and medium sized enterprises (SMEs) in China and the United States`, Management Decision, Vol. 53, No. 2, pp. 402-431.

Pearson, J., Pitfield, D., & Ryley, T. (2015) `Intangible resources of competitive advantage: Analysis of 49 Asian airlines across three business models`, Journal of Air Transport Management, Vol. 47, pp. 179-189.

Peng, M. W. (2009) Global business, Mason, Ohio.

Phan, D. Dien, (2003) ` E-business development for competitive advantages: a case study`, Information & Management, Vol. 40, No. 6, pp. 581-590.

Phang, M., & Foong, S. (2010) `Information communication technologies (ICTs) and knowledge sharing: The case of professional accountants in Malaysia`, World Journal of Science, Technology and Sustainable Development, Vol. No. 1, pp. 21–34.

Porter, M. E. (1990) `The competitive advantage of nations`, Harvard business review, Vol. 68, No. 2, pp. 73-93.

Porter, M. E. (2000) `Locations, clusters, and company strategy`, in The Oxford handbook of economic geography, Oxford, pp. 253-274.

Porter, M. E., & Sakakibara, M. (2004) `Competition in Japan`, Journal of Economic Perspectives, Vol. 18, No. 1, pp. 27-50.

Porter, M.E. (1998) „Clusters and the new economics of competition‟, Harvard Business Review, Vol. 76, No. 6, pp. 77–90.

Rodgers, J.A., Yen, D.C. & Chou, D.C. (2002) `Developing e-business: a strategic approach`, Information Management & Computer Security, Vol. 10, No. 4, pp. 184-92.

Rohrbeck, R. (2010) `Harnessing a network of experts for competitive advantage: technology scouting in the ICT industry`, R&d Management, Vol. 40, No. 2, pp. 169180.

Roller, M. R., & Lavrakas, P. J. (2015) Applied Qualitative Research Design: A Total Quality Framework Approach, Guilford Publications, New York.

Rowley, J. (2004) `Just another channel? Marketing communications in e-business`, Marketing Intelligence & Planning, Vol. 22, No. 1, pp. 24-41.

Rugman, A. M. & Collinson, S. (2012) International Business (6th ed.), Pearson, Harlow.

Rugman, A. M., & D‟Cruz, J. R. (1993)`The “double diamond” model of international competitiveness: The Canadian experience`, Management International Review, Vol. 33, No. 2, pp. 17–39.

Rugman, A. M., & Verbeke, A. (1990) Global corporate strategy and trade policy, Routledge, London.

Sadowski, B.M. (2014) Business ICT Adoption and Open Access: The Example of SMEs at Industrial Parks in the Netherlands, the University of Eindhoven, the Netherlands.

Sakchutchawan, S., Hong, C. P, Callaway, K. S. & Kunnathur, A, (2011) `Innovation and Competitive Advantage: Model and Implementation for Global Logistics`, International Business Research, Vol. 4, No. 3, pp. 10-21.

Sameni, M. K., & Khoshalhan, F. (2009) `E-business adoption in Iranian small and medium enterprises: Analyzing and prioritizing the extra-organizational factors`, paper presented at Portland International Conference on Management of Engineering and Technology (PICMET), Oregon, USA, 2-6 August.

Singh, S. & Janor, H. (2013) `Determinants SMEs Financing Pattern in India–A rotated Factors Analysis Approach`, International Journal of Economic and Management, Vol. 7, No. 2, pp. 314-334.

Smit, A. J. (2010) `The competitive advantage of nations: is Porter's Diamond Framework a new theory that explains the international competitiveness of countries?`, Southern African Business Review, Vol. 14, No. 1, pp. 105-130.

Soomro, R. H., & Aziz, F. (2015) `Determinig the size of thresholds of Small and Medium Enterprises definition`, International Journal of Management, IT and Engineering, Vol. 5, No. 1, pp. 63-71

Spiezia, V. (2011) `Are ICT Users More Innovative? An Analysis of ICT-Enabled Innovation in OECD Firms`, OECD Journal: Economic Studies, Vol. 2011, pp. 99-119.

Stebbins, R. A. (2001) Exploratory Research in the Social Sciences, Sage, London.

Stucke, M.E. (2013) `Is competition always good?`, Oxford Journal of Antitrust Enforcement, Vol. 1, No. 1, pp. 162-197.

Subashini, R., Rita, S., & Vivek, M. (2012) `The Role of ICTs in Knowledge Management (KM) for Organizational Effectiveness`, in Global Trends in Information Systems and Software Applications, Krishna, P.V., Babu, R. & Ariwa, E. (Eds.), Springer Berlin, Heidelberg, pp. 542-549.

Sweeney, M., & Viehland, D. (2011) `The Use of ICT for Competitive Advantage in the Medical Technical Service Industry`, Journal of Information Science and Technology, Vol. 8, No. 1. pp. 1-15.

Tang, J. (2006) `Competition and innovation behaviour`, Research Policy, Vol. 35, No. 1, pp. 68-82.

Tatfi, S. A. M. (2011) `The factors hindering innovation at Iranian SMEs`, World Applied Sciences Journal, Vol. 14, No. 11, pp. 1635-1641.

Telegraph. (2014) The importance of SMEs to the UK economy, Telegraph [Online], Available: http://www.telegraph.co.uk/sponsored/business/smehome/10906920/business-infographic.html [Accessed: 26 September 2015]

Turban, E., King, D., Lee, J. K., Liang, T. P., & Turban, D. C. (2015) `Business-to-Business E-Commerce, in Electronic Commerce, E. Turban, D. King, J.K. Lee, T. Liang & D.C. Turban (eds), Springer International Publishing, pp. 161-207.

Uchegbulam, P. & Akinyele, S. T. (2015) Competitive Strategy and Performance of Selected SMEs in Nigeria, Covenant University, Ota, Nigeria.

UKBIS. (2013) SMEs: The Key Enablers of Business Success and the Economic Rationale for Government Intervention, UK Department for Business Innovation and Skills, London.

Valaei, N. & Aziz, K.Ab. (2012) ` Awareness: A Study of Knowledge Management Adoption amongst Iranian SMEs`, Journal of Organizational Knowledge Management, Vol. 2012, pp.1-14.

Valmohammadi, C. (2010) `Identification and prioritization of critical success factors of knowledge management in Iranian SMEs: An experts‟ view`, African Journal of Business Management, Vol. 4, No. 6, pp. 915-924.

Varahram, M. H., Kheirizad, I., Mohammadi, A., & Sangari, M. A. (2008) `Expansion of ELearning in Iran`, in Information and Communication Technologies: From Theory to Applications: proceedings of the 3rd International Conference, pp. 1-4.

Wagner, J. A., & Hollenbeck, J. R. (2014) Organizational behavior: Securing competitive advantage, Routledge, New York.

WEF. (2011) The Global Competitiveness Report 2014–2015, World Economic Forum, Geneva.

WEF. (2012) The Global Competitiveness Report 2014–2015, World Economic Forum, Geneva.

WEF. (2013) The Global Competitiveness Report 2014–2015, World Economic Forum, Geneva.

WEF. (2014) The Global Competitiveness Report 2014–2015, World Economic Forum, Geneva.

WEF. (2015a) What next for Iran’s economy?, World Economic Forum [Online], Available: https://agenda.weforum.org/2015/07/what-next-for-irans-economy/ [Accessed: 11 September 2015]

WEF. (2015b) The Global Information Technology Report 2015, World Economic Forum, Geneva.

Williams, C. (2011) `Research methods`, Journal of Business & Economics Research (JBER), Vol. 5, No. 3, pp. 65-72.

Winter, G. (2000) `A comparative discussion of the notion of 'validity' in qualitative and quantitative research`, The qualitative report, Vol. 4, No. 3, pp. 1-14.

World Bank (2015) Iran Overview, the World Bank [Online], Available: http://www.worldbank.org/en/country/iran/overview [Accessed: 13 August 2015]

Yu, Y. W., Yu, H. C., Itoga, H., & Lin, T. R. (2008) `Decision-making factors for effective industrial eprocurement`, Technology in Society, Vol. 30, No. 2, pp. 163-169.

Zikmund, W., Babin, B., Carr, J., & Griffin, M. (2012) Business research methods, Cengage Learning, Hampshire

--0--

Downloads

Published

30-04-2016

How to Cite

Abdollahpouri, M. (2016). ICTs for Improving National Competitiveness, Case Study of Iranian SMEs. ABC Research Alert, 4(1), United Kingdom. https://doi.org/10.18034/ra.v4i1.301

Similar Articles

11-20 of 31

You may also start an advanced similarity search for this article.